Certification Standings

Four Levels of
Verified Trust

Each Standing requires both a satisfaction ratio and a volume threshold. You can't fake scale, and you can't fake consistency.

Why Both Gates Matter

A 100% satisfaction rate from 3 clients doesn't mean the same thing as 95% from 1,000.

IBT's Standing system encodes that directly. Every Standing requires meeting two simultaneous thresholds: a satisfaction ratio and a minimum count of verified positive responses.

→Ratio Gate — the percentage of responses that were positive. Proves clients are genuinely satisfied.
→Volume Gate — the raw count of verified positives. Proves satisfaction has been delivered at meaningful scale.
The Pass Logic
Step 1: Backstop  →  if neg ≥ 10% of N → FAIL
Step 2: Min responses  →  if responses < n → INCOMPLETE
Step 3a: Count gate  →  if neg ≤ c → PASS
Step 3b: Ratio gate  →  if neg/total ≤ 10% → PASS
Final: Both 3a and 3b fail → FAIL
Pass = count gate OR ratio gate. Both must fail for a rejection.
🥈
Bronze

Meets certification standard. Statistically verified client satisfaction above the industry floor.

≥80% positive ratio
n verified positives
🥇
Silver

Meaningfully exceeds standard. Consistent satisfaction across a broader client base.

≥85% positive ratio
1.5n verified positives
🏍
Gold

Consistently excellent. Demonstrably high satisfaction delivered at real scale.

≥90% positive ratio
2n verified positives
💎
Platinum

Exceptional at scale. The highest standard of independently verified client trust.

≥95% positive ratio
3n verified positives

See standings in action

Browse the directory to see real certified businesses and their earned standings.

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