How to Spot Fake Reviews: A Consumer's Practical Guide
Fake reviews are epidemic on every major platform. Here's how to identify them — and what to do instead.
Read more →The proof businesses need. The certainty consumers deserve.
We reach out to every customer a business has worked with in the last year and verify they got what they paid for.
Anyone can write a fake review. No one checks if the reviewer was actually a client. There's no standard for what "trustworthy" even means.
The platforms that were supposed to solve this created the problem. They built systems that reward volume over accuracy, and businesses figured out how to game them within the first year.
"Consumers today don't distrust businesses. They distrust their ability to tell the good ones from the bad ones. That's the problem that needs solving."
Adapted from Edelman Trust Barometer, 2024Every other trust signal online is self-reported, anonymous, or gameable. IBT is the first system that contacts your actual clients, verifies who they are, and applies a published statistical standard — the same kind used in pharmaceutical manufacturing and aerospace quality control.
Work with service businesses? Earn 10–30% commission for every one you introduce to IBT certification.
IBT exists so no consumer ever has to wonder "can I trust this business?" — and no good business ever loses to a bad one just because the bad one has more reviews.
We verify every respondent's identity. If they can't prove they were a real client, their answer doesn't count.
IBT certification is independently verified, mathematically determined, and publicly checkable. No business can buy it.
Same formula for every business. No adjustments for size, industry, or who you know. Your clients are the only judge.
Every trust certification that has ever existed — combined — has reached a rounding error. The other 98% are competing on reputation they can't prove.
ISO certifies quality management processes — not whether clients got what they paid for. BBB monitors complaints — it never contacts your clients. B Corp certifies your governance and values. None of them answer the question a consumer actually asks: did this business deliver? IBT is the first to answer it.
In August 2024, the FTC finalized a rule making it illegal to buy, sell, or publish fake reviews. Fines up to $51,744 per violation. The rule applies to review platforms, businesses, and anyone who creates fake testimonials.
The same tools that accelerated fake content creation have made review fraud cheaper and harder to detect. Platforms are losing the arms race. Consumer trust in online reviews has fallen to its lowest recorded level.
Only 46% of consumers say they trust online reviews as much as personal recommendations — down from 79% in 2013. The gap between what reviews claim and what consumers believe is widening every year.
The window for a credential that can't be faked has never been wider. IBT is the only system built specifically for it.
From application to certificate, every step is documented, auditable, and free from human override.
Submit your info. We calculate your plan and fee upfront.
We confirm your client list against two independent sources.
We contact your clients. One question. Identity verified.
The formula runs. Pass or fail — no human can change it.
Pass? Receive your Standing — Bronze through Platinum.
Annual re-certification. From scratch. Every time.
Fake reviews are epidemic on every major platform. Here's how to identify them — and what to do instead.
Read more →Contractor fraud costs homeowners billions every year. Most victims did their research. Here's what actually works.
Read more →Join the businesses whose trust is independently verified — not just claimed.