The Global Standard for Business Trust

Trust, proven.

The proof businesses need. The certainty consumers deserve.

We reach out to every customer a business has worked with in the last year and verify they got what they paid for.

0%
of online reviews
estimated fake
0%
of consumers
distrust reviews
$0B
in consumer fraud
losses annually
0
verifiable trust-
based standard
bureauoftrust.org
Real Clients Identity Verified | Real Results Independently Confirmed | Real Math No Opinions | Real Clients Identity Verified | Real Results Independently Confirmed | Real Math No Opinions |
Real Clients Identity Verified | Real Results Independently Confirmed | Real Math No Opinions | Real Clients Identity Verified | Real Results Independently Confirmed | Real Math No Opinions |
The Problem

Online reviews are
broken.

Anyone can write a fake review. No one checks if the reviewer was actually a client. There's no standard for what "trustworthy" even means.

The platforms that were supposed to solve this created the problem. They built systems that reward volume over accuracy, and businesses figured out how to game them within the first year.

63%
of consumers have no reliable way to verify a business before hiring
82%
of consumers can't reliably identify fake reviews even when they try

"Consumers today don't distrust businesses. They distrust their ability to tell the good ones from the bad ones. That's the problem that needs solving."

Adapted from Edelman Trust Barometer, 2024
What Makes IBT Different

The only trust signal
no one can fake.

Every other trust signal online is self-reported, anonymous, or gameable. IBT is the first system that contacts your actual clients, verifies who they are, and applies a published statistical standard — the same kind used in pharmaceutical manufacturing and aerospace quality control.

We reach out to real clients — not random internet users
We verify identity before counting any answer
A published formula decides pass or fail — not a person
The business never sees who we contact or what they said
Annual re-certification — last year's score doesn't carry over
How IBT Compares
Feature IBT Google/
Yelp
Trust/
Video
BBB
Contacts actual clients
Identity verified⚠️
Can't cherry-pick
Statistical standard
Can't be faked⚠️
Annual re-certification
Published methodology⚠️⚠️
⚠️ = partial · Video testimonials are hand-picked by the business
Built For You

Whether you're looking,
or trying to be found.

🔍
For Consumers

Don't gamble on reviews.

You've done the research. Read the five stars. And then they didn't show up, or charged you more, or left a mess. IBT certified businesses have been independently checked — not by anonymous strangers, by us.

  • Search by industry, city, or trust level
  • Verify any certificate in seconds — always free
  • See exactly how many real clients were surveyed
Find a Trusted Business
🏆
For Businesses

You know you're good. Now prove it.

You've built something real. But you're competing with businesses that bought their reputation. IBT gives you a credential that can't be bought, faked, or gamed — because it's based on what your actual clients say to us, independently.

  • A verifiable badge your prospects can check instantly
  • Use your Standing in proposals, pitches, and bids
  • Starts at $500 — published formula, no surprises
Become a Trusted Business
IBT Alliance Program

Work with service businesses? Earn 10–30% commission for every one you introduce to IBT certification.

Learn About the Alliance →
Our Mission

End the guessing game.

IBT exists so no consumer ever has to wonder "can I trust this business?" — and no good business ever loses to a bad one just because the bad one has more reviews.

🚫

Stop fake reviews

We verify every respondent's identity. If they can't prove they were a real client, their answer doesn't count.

Create real proof

IBT certification is independently verified, mathematically determined, and publicly checkable. No business can buy it.

Level the playing field

Same formula for every business. No adjustments for size, industry, or who you know. Your clients are the only judge.

The Opportunity

Less than 2% of businesses have any trust credential at all.

Every trust certification that has ever existed — combined — has reached a rounding error. The other 98% are competing on reputation they can't prove.

36.2M
small businesses in the US alone
SBA, 2025 ↗
0.2%
of US businesses hold ISO certification
ISO Survey, 2023 ↗ / SBA 2025 ↗
~1%
of US businesses are BBB accredited
BBB.org ↗ / SBA 2025 ↗
98%+
have nothing. Zero. That's the market.
Combined incumbent data

ISO certifies quality management processes — not whether clients got what they paid for. BBB monitors complaints — it never contacts your clients. B Corp certifies your governance and values. None of them answer the question a consumer actually asks: did this business deliver? IBT is the first to answer it.

Why Now

The rules just changed. The tools haven't caught up yet.

⚖️

The FTC banned fake reviews

In August 2024, the FTC finalized a rule making it illegal to buy, sell, or publish fake reviews. Fines up to $51,744 per violation. The rule applies to review platforms, businesses, and anyone who creates fake testimonials.

FTC Rule, 2024 ↗
🤖

AI-generated reviews are flooding platforms

The same tools that accelerated fake content creation have made review fraud cheaper and harder to detect. Platforms are losing the arms race. Consumer trust in online reviews has fallen to its lowest recorded level.

BrightLocal Consumer Review Survey, 2024; Transparency Co., 2024 ↗
📉

Review trust is at an all-time low

Only 46% of consumers say they trust online reviews as much as personal recommendations — down from 79% in 2013. The gap between what reviews claim and what consumers believe is widening every year.

Edelman, 2024 ↗; BrightLocal Local Consumer Review Survey 2024

The window for a credential that can't be faked has never been wider. IBT is the only system built specifically for it.

The Process

Six steps. 90 days.
Completely independent.

From application to certificate, every step is documented, auditable, and free from human override.

01

Apply

Submit your info. We calculate your plan and fee upfront.

02

Verify

We confirm your client list against two independent sources.

03

Survey

We contact your clients. One question. Identity verified.

04

Decide

The formula runs. Pass or fail — no human can change it.

05

Earn

Pass? Receive your Standing — Bronze through Platinum.

06

Renew

Annual re-certification. From scratch. Every time.

From the Blog

Worth reading.

All Posts →
FAQ

Questions
people ask.

Simple answers. No jargon.

All FAQs →
Get Started

Ready to turn your
reputation into proof?

Join the businesses whose trust is independently verified — not just claimed.