Healthcare is the ultimate trust decision. IBT verifies yours.
Patients choose healthcare providers almost entirely on trust, reputation, and word of mouth. A practice with independently verified patient satisfaction data isn't just better at marketing — it's better positioned for the long-term patient relationship.
IBT works with independent medical and dental practices that want their patient satisfaction verified independently, not self-reported through in-house surveys.
High impact class — health, safety & financial services. Clients' wellbeing depends on your work. IBT applies its highest verification standard.
Connect your billing system or submit a simple export — takes under five minutes. IBT handles the rest securely, cross-checking your list before any outreach begins.
IBT reaches out independently by phone, email, and SMS. We verify each person's identity and ask one question: did you get what you paid for? You never see individual responses.
Track your response count live in your IBT dashboard. When the window closes, the formula runs and your Standing is determined — Bronze through Platinum — instantly.
IBT certification is the only credential that tells a prospect — before they've asked a question — that your actual clients verified you delivered.