When the AC fails in August, trust is everything. IBT proves yours.
HVAC is a repeat-service business built on trust. Homeowners call someone they trust when the system fails — and that trust is usually built on word of mouth, referrals, and reviews. The problem is that referrals don't scale, and online reviews are increasingly untrustworthy.
IBT gives your HVAC business a credential that converts skeptical prospects. We verify your clients' identities and independently confirm their satisfaction.
High impact class — health, safety & financial services. Clients' wellbeing depends on your work. IBT applies its highest verification standard.
Connect your billing system or submit a simple export — takes under five minutes. IBT handles the rest securely, cross-checking your list before any outreach begins.
IBT reaches out independently by phone, email, and SMS. We verify each person's identity and ask one question: did you get what you paid for? You never see individual responses.
Track your response count live in your IBT dashboard. When the window closes, the formula runs and your Standing is determined — Bronze through Platinum — instantly.
IBT certification is the only credential that tells a prospect — before they've asked a question — that your actual clients verified you delivered.